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Big Questions
How can government be more citizen-centered?
Helping government agencies make complex, bureaucratic systems accessible to everyone. And in the process, building a culture of innovation from within.
Well-intentioned policies don’t always translate into meaningful and effective services for the community, but applying design thinking to government programs can help bridge this gap.
Peter JacksonPortfolio Director, IDEO San Francisco
ArticleFast CompanyHow One Florida City is Reinventing Itself with UX Design
ArticleFast CompanyVoting Needs A Serious Overhaul And L.A. Might Have the Solution
Case StudyLos Angeles County
A New Way to Vote for the People of Los Angeles
We designed a platform to help New Yorkers protect their homes—and finances—from flooding. We did it by meeting people in their neighborhoods and designing the platform together.
Hailey BrewerIDEO Alum, IDEO New York
Case StudyCenter for NYC Neighborhoods
Preparing New Yorkers for Future Flooding
Case StudySingapore Government
Singapore’s Road to a Human-Centered Government
ArticleCo.DesignIDEO Rebrands Disaster Preparedness
Case StudyNew York Civil Liberties Union
Sparking a Conversation Around Policing in NYC
Case StudyCalifornia Health Care Foundation
Making Health Insurance Enrollment Easy
Case StudyCity of Boston