Please note this posting will remain open to accept applications until 5pm ET on Thursday, October 8th, 2020.

Senior Program Manager (Contract)

• This is as a 12 month full-time contract role with the possibility of full-time conversion.
• Candidates who can work remotely from within the U.S. will be considered. 
• Candidates need to be available to work flexible hours generally aligned with Pacific Time. 1-2 meetings a week will fall outside of traditional business hours to accommodate global team meetings.

The Role & Team:

IDEO is a global design company committed to creating positive impact. We are creating a new internal leadership team dedicated to championing diversity, equity, and inclusion (DE&I) at IDEO. This group will connect the dots across the firm to identify areas for improvement and activate new initiatives and programs to foster a culture of belonging.

We are seeking an experienced Program Manager to join this team to help amplify the impact and effectiveness of this connected team and mission-critical initiative through the design & delivery of a program management approach and infrastructure. 

This new member will be an integral part of the team and work closely with leadership across IDEO to play an active part in shaping how IDEO creates, launches and operationalizes new programs and systems rooted in DE&I.

Commitment to Diversity

At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.

As a human-centered organization, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.

What does IDEO offer you?

IDEO is a place where you can solve diverse, complex challenges for our learners, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

Desired Experience:

• A collaborative and strategic Program Manager with a passion for process and operations
• Knowledge of - and passion for - DE&I that informs your work and amplifies its effectiveness
• Demonstrable experience designing, scaling, and maintaining successful programs including tools, systems, and communication norms that keep teams aligned and focused
• Experience defining clear and actionable outcomes and operationalizing the capture and display of associated KPIs and metrics
• Ability to synthesize strategic conversations and imperatives into actionable program roadmaps and detailed plans
• Ability to to build trust with a variety of stakeholders through business confidence, discretion and sound judgment
• Experience navigating complexity in matrixed organizations and designing and implementing program approaches that respond to those complexities and unique business and cultural realities.

In This Role, You Will:

• Work collaboratively as a thought partner and program manager for the team advancing this program
• Lead project management for key projects and initiatives within the program
• Integrate DE&I into all programs and initiatives
• Develop and maintain a program roadmap that identifies workstreams, inter-dependencies, key stakeholders, roles and responsibilities to move the program forward
• Define success metrics with the team and develop and own a metric tracking system
• Develop and maintain a clear cadence of communications within the program team 
• Track and maintain program budgets and expenditures
• Understand and mitigate risks to achieving the program objectives
• Establish accessible knowledge management systems and practices and onboard new members to the team

Application Requirements and Instructions

Please submit the following:

• Resume: 1 page maximum
• Please highlight your experience related to the “Desired Experience” section.
• Cover Letter: 1 page maximum
• Please share why you are interested in this role and how it aligns with how you are looking to grow in your career.