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CLIENT | Interaction Design Lead

IDEO is working with one of their clients, 1848, based out of Westfield Center, Ohio, to help them find an Interaction Design Lead. 

Meet 1848 Ventures

Big challenges. Passionate people. Smart solutions. This is what you’ll find when you walk through the doors of 1848 Ventures. We take the risk so that business owners don’t have to. We’re not aiming for incremental improvement; we’re breaking new ground. And when we see opportunity for innovation, we have the freedom, resources, and culture to make it happen.

We’re champions of business owners everywhere. After all, it’s this startup ethos and entrepreneurial spirit that 1848V – and our parent company, Westfield – was founded on. Westfield, a leading provider of commercial insurance, established 1848V in 2018 to expand beyond conventional insurance services and address the broader risks small business owners face every day. We meet our customers where they are, partnering together to deliver digital solutions that improve their bottom line.

At 1848V, we focus on building careers, not just jobs. Based in Northeast Ohio near Cleveland, team members grow their creative and commercial skillsets, applying their talents to a wide range of portfolio concepts. And who we are drives what we do – our values empower a thriving culture that allows for true innovation, learning, and growth.

We know that in order to succeed, we need the right people to make it happen. We start by building a team with a diverse set of voices, backgrounds, and experiences. We’re looking for the innovators. The pioneers. The change agents. The people who aren’t afraid to ask, “What if…?” and try it anyway. This is the place for self-starters, go-getters, and anyone who wants to see a good idea become a great reality.

Learn more about what a career at 1848 Ventures has to offer you.

The Venture

This new venture, focused on the restaurant industry,  connects our innovation efforts to our purpose – helping our customers mitigate risk and uncertainty by getting right to what matters. Up to 65% of a restaurant's costs are allocated to labor and food. Optimizing these costs to reduce risk is a top priority for managers, owners, and executives.

This venture will help drive profitability by helping managers make better use of their time and resources, and it ultimately leads to customers who can enjoy good food and service.

Our product helps guide user’s focus to the important details. It has been up and running in multiple pilot locations, enabling continued iterations and refinement of the key features. The next step will be taking the product to market. 

The Opportunity

The Interaction Design lead will be part of this new venture’s founding team and responsible for helping us continue to design and iterate on the groundbreaking digital experience. The Interaction Design lead will own and shape the direction and design of the product in collaboration with the product owner and design and development partners. The Interaction Design Lead has a strong point of view about digital product design and a human-centered process. They will have the autonomy and ability to build something new, and influence what the product is going to be.

Curious? Here are the details you need to know.

What It Takes:

Get ready to collaborate, fast. This work needs someone who knows what it takes to build something– regardless of the means, from identifying human-centered insights that shape design to overseeing and collaborating with development partners. You get energy by being able to go deep into a single product, and it's multiple iterations to make sure it does what it is supposed to.  

In this role, you'll get to:

  • Be involved with all parts of the design process: user research, concept development, prototyping, strategy design, UX + UI, collaborating with the development team, and design stewardship across platforms.
  • Focus on complex challenges and key activities, including design leadership, structured thinking to inform information architecture, and other conceptual frameworks.
  • Work internally and externally with an incredibly diverse and passionate group of designers and collaborators.
  • Continue to help research, shape, and define what this product should be today and in the future.
  • Work in an agile, lean environment. 

What You Need For This Role:

In this role, you'll use your collective 6-8 years of work experience and education to:

  • Shepherd partners and stakeholders through the journey of bringing software to market by leveraging web and mobile app knowledge.
  • Make sense of complex information, user interaction flows, and system architecture.
  • Bring concepts to life through fundamental skills like wireframes, user flows, and mockups.
  • Build, prototype, and evolve digital products throughout the product life cycle at the right level of feasibility through different mediums (for example, animations with AfterEffects, click-throughs with Keynote, interactive prototypes with Invision, Flinto, Principle, etc.).
  • Design beautiful user interfaces influenced by a point of view on what great design looks like, leveraging tools such as Sketch or Figma.
  • Work in a fast-paced design and development team environment (A big plus if you have JavaScript/CSS/HTML experience).
  • Experience in an agile, sprint-based environment. 

What We Value:

Culture is everything at 1848V. It’s all about the right mix of professional skills and personal attributes. 1848V team members:

  • Have a growth mindset and believe everyone’s talents, including their own, can be developed over time.
  • Are critical thinkers and problem-solvers who connect the dots between different ideas and data points to find new opportunities.
  • Embrace ambiguity, yet bring structure and clarity where and when possible.
  • Are both leaders by influence and followers by collaboration.
  • Are results-driven and act with a sense of urgency, maintaining their focus on delivering value to the business.
  • Are empathic in interactions with team members, customers, and external partners.
  • Demonstrate grit and flexibility in order to persevere through challenges and setbacks (and see these as an opportunity to learn!).
  • Get energized by radically collaborating with others, managing various perspectives and applying new learnings along the way.

We believe these traits set up an individual – and team – for success at 1848 Ventures. 

We are an equal opportunity employer/minority/female/disability/protected veteran.

Sounds fun, right?

If you’re curious, please apply directly on 1848's job board with your resume, cover letter, and portfolio or link to work samples. This application will close on Thursday, September 17th 2020.

Note: Moving forward, we will only consider applications that are submitted to 1848's site. Please do not apply on the IDEO jobs page.









Equal Opportunity Employer

IDEO is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Apply now
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